Shipping and returns
WHEN CAN I EXPECT MY PACKAGE?
SHIPPING
Your ordered product will be shipped within 3-5 working days. After you have completed your order, you will receive a track and trace in your email. Here you will have the opportunity to track your package. The delivery time depends on the carrier and therefore cannot be guaranteed with certainty.
HOW CAN I RETURN MY PRODUCT?
RETURNS
At Vacanze Col Cuore shop, we value your satisfaction and we want you to feel confident in your purchase. That's why we offer return policy, allowing you to return items within 14 days of receiving your order.
If for any reason you are not completly satisfied with your purchasem simply contact our customer service. We will guide you through the easy return process, ensuring that the return is smooth and convenient for you.
Please make sure that the items are in their orginal condition, with all tags and packaging intact. Our commitment is to provide you with a straightforward and transparent return experience.